Landline and fixed telephone services are the traditional means of Voice Communication. This means of Voice Communication are no longer fit for the future as a result of technological innovation. It can be regarded as analogue means of Communication and gradually phasing out.

The digital means of communication which is VOIP, an acronym for Voice Over Internet Protocol is the new technology. Most telecom operators are gradually migrating to it.

Landline and Fixed Telephone Services are being Phased out

The current landline and fixed telephone network in the United Kingdom is rapidly becoming obsolete. All landlines and fixed telephone will be replaced with a digital network.

This is known as an IP network. It will occur during the next few years. The new service is already being used by many clients in the United Kingdom.

Is it True That Copper Phone Lines are being Phased Out?

Yes, by 2025, the UK’s traditional “copper wire” telephone network will be decommissioned. The Public Switched Telephone Network (PSTN) comes to an end.

The PSTN is analogue technology that connects voice conversations. This connection is via physical lines from network to network all around the world. This PSTN has been in use since the late 1800s. The PSTN’s equipment is growing increasingly complex.

Telecom firms are rapidly transitioning their clients to a new technology called Voice Over Internet Protocol (VoIP). This is totally digital and transmits voice calls as data. The Future of Voice website has information for telecoms customers on how this change will function in practice.

Switching to VOIP: What Are the Business Consequences?

The closing of the landline and fixed telephone has the potential to provide benefits such as better phone calls, and most corporate customers should find the transition to be quite painless.

However, some of the switch over’s implications will necessitate thought and planning of time. For example, in most circumstances, new PSTN and ISDN services will not be available in the UK beyond 2023.

If you want some services that rely on the PSTN to function properly after the switch off, you may need to replace, upgrade, or adjust them. For instance, these services could include:

• Telephones and fax machines
• Elevator communications systems
• Personal, fire, and security alarms that contact monitoring centers

The PSTN is planned to shut down in 2025, however depending on their plans, different telecoms firms may transition to digital at different dates.

What Steps do you Need to Take to make the Switch to VoIP?

You may be offered an IP voice service if you switch providers or improve your services. If you do not change, your provider will contact you to tell you what steps to take and when to take them.

Most users will be given the option to switch over on their own time. But some final migrations may need to be forced with enough notice to ensure that all customers are off the affected networks before the final PSTN switch off deadline.

If your company still uses a PSTN or ISDN connection, you should consider transitioning to VoIP telephony as soon as possible.

Telephony works at a Basic level

Most phone systems include basic telephony features that allow your company to make and receive calls with ease. Other significant small company phone functions include in addition to making and receiving calls, other key small business phone functions include:

• Voicemail
• Call forwarding
• Using conference calls
• Recording of phone calls
• Call blocking
• Transmitting faxes

Features That Every Workplace Phone Should Have

Voicemail

It’s an essential telephone feature. Callers can leave messages for you while you are on the phone or on another call. Voicemails can be stored, forwarded, and accessed remotely.

Voicemail should only be used as a temporary measure; leaving it on for lengthy periods of time or failing to reply to messages can harm your customer relationships.

Call Redirection

This would be better for you If you are going to be gone from home for an extended period. Call redirection is a feature that automatically reroutes calls from one phone to another.

Calls received at the office, for example, might be forwarded to workers who work from home or to salesmen visiting clients, ensuring that calls from potential consumers are answered.

Conference Calling

It allows you to collaborate when your business or coworkers are in separate locations. It allows you to hold conference calls with more than two individuals. This is useful for coordinating work on projects involving multiple teams or enterprises.

Call logging

It is the recording of the number, timing, and duration of calls made from each extension. This ensures that your phone system is properly utilized.

Call logging can be used to track productivity in departments where phone calls are a common occurrence, such as customer service or sales.

Call blocking (Call Barring)

It restricts access to specific numbers, giving you more control over how your phone system is used. Call blocking, for example, can be used to prevent employees from dialing international or premium rate numbers.

The ability to transmit faxes is still useful, for example, if you need to convey urgent documents that are not stored online. Document scanning and email, on the other hand, are progressively replacing this function.

Features for Advanced and Call Center Telephones

Businesses with more complicated demands, such as call centers, may benefit from a variety of extra tools to aid with workflow management.

These could include call recording, automatic attendants, or automatic call distribution, as well as any other features that aid in handling larger call volumes.

Kindly contact us on our contact page for more information as regards to Landline and fixed telephone services. Also, Check out Mobile technology for Telephony devices.